Course guidance
Questions about course levels, learning paths and choosing the right package.
Contact Us
Submit a trackable private support ticket for course guidance, enrollment, account and learner support, or use Zenovix official Telegram and email channels.
Official support channels
Clear guidance, through verified Zenovix channels
For course guidance, enrollment questions and learner support, Telegram is currently our primary contact channel. Email is available as an official alternative.
Primary support channel@ZENOVIXEDUOpen the official Telegram channel
Official emailinfo@zenovix.irFor written and account-related enquiries
Before contacting us
Include your Customer ID when asking about an existing order. This helps our team identify your account without relying on your name alone.
Private support
Contact Us
Send a private support ticket. Sign in to your account to view ticket history, status and replies.
New requestSend a ticket
Ticket history and status are never public and appear only after secure account sign-in.
How we can help
Choose the clearest subject for a faster response
Enrollment & account
Email verification, Customer ID, pre-invoices and account access.
Learner support
Questions about confirmed course access and educational materials.
Support security
Read privacy policyProtect sensitive information
Zenovix will never ask for your password, email verification code, card information or trading-account credentials through Telegram or email.